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Privacy & Cookies

This privacy notice sets out how MidKent College uses and protects any information that you give MidKent College when you use this website or contact us.

We are the data controller of personal information about you. We are: MidKent College. Our address is: Medway Road, Gillingham, Kent. ME7 1FN.

We have appointed a Data Protection Officer. If you have any questions about this policy or the ways in which we use your personal information, please contact our Data Protection Officer at the above address or by sending an email. 

This privacy notice has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018. 

MidKent College is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.

MidKent College may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

How do we collect information from you?

In each case, you have certain rights, including how to get a copy of your data, how to get it corrected or deleted, and how to complain.  These rights are set out in more detail below.

• Course enquiries

If you contact us to ask for more information about a study programme, or a general query about College life, we may ask you for your contact details and areas of interest to help us fulfil your request and send you the required information. We may also ask you how you found out about the College or what your prompted your enquiry, which we’ll use to help improve our marketing communications. This data will be held for a maximum of two years. 

• Event registration

To help us create a brilliant experience for you when you visit one of our open events, we will collect some basic information from you when you register in advance for an event, or when you attend. We are likely to collect information like your name, contact details, and the subject areas you are interesting in studying. When we collect your data will ask your permission for the College to contact you with further information about studying at the College.

• Social media

If you choose to contact us privately through social media, we may ask you to provide contact details to help us fulfil your enquiry through another channel (for example, a telephone number). 

• Phone calls

When you contact us by telephone, the information you supply will enable us to connect your call to an appropriate member of staff and fulfil your enquiry. In the event that we can’t fulfil your enquiry at the point of contact, we may collect contact information which will enable us to resolve your query at a later date.

• Google Analytics

We’ve authorised a third party service, Google Analytics, to record and collect information about how visitors use our website. This helps us to make sure we continue to provide the most relevant and useful information for visitors, and that it’s easy to find. We do this by looking at the number of visitors to the various parts of the site and the actions they take on those pages. This information is processed and analysed in a way which does not identify anyone and is held in Google Analytics for 38 months. 

• Site search

We collect data on the search terms used on our website to help us understand the types of information most useful to our visitors. This information is processed anonymously.  

• Course applications

The way we deal with the personal information you provide when applying for a course is provided in a Privacy Notice at the start of the online application process. 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis. 
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

The information you provide may be shared with other organisations for education, training, employment and well-being related purposes, including for research.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect

Marketing

If you have given us permission to send your further information about the College and the study programmes we offer for marketing purposes. You can withdraw your consent to be contacted in this way at any time by emailing us. 

We will not share your information with third parties for marketing purposes.

The legal basis on which we collect and use your personal information

Except in the circumstances highlighted above, we process this information on the basis of our legitimate interests.
How long we keep your personal information

Except in the circumstances highlighted above, the information is kept in accordance with our Retention Policy.
In all cases we will only keep the information for as long as it is required for the purpose that we are collecting it, as notified above.  The policies referred to will be placed on our website shortly.

How we share your personal information

Except in the circumstances highlighted above, the information is not shared.

How we transfer your personal information outside Europe

We do not store or transfer your personal data identified in this notice outside Europe.

Automated decisions we take about you

We do not make automated decisions using this information.

YOUR RIGHTS

You have a number of rights over your personal information, which are:
• the right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy about the way your personal data is being used – please refer to the ICO’s website for further information about this (https://ico.org.uk/); 
• the right to ask us what personal information about you we are holding and to have access to a copy of your personal information;
• the right to ask us to correct any errors in your personal information;
• the right, in certain circumstances such as where our use of your personal information is based on your consent and we have no other legal basis to use your personal information, to ask us to delete your personal information;
• the right, in certain circumstances such as where we no longer need your personal information, to request that we restrict the use that we are making of your personal information;
• the right, in certain circumstances, to ask us to review and explain our legitimate interests to you; and
• the right, where our use of your personal information is carried out for the purposes of an agreement with us and is carried out by automated means, to ask us to provide you with a copy of your personal information in a structured, commonly-used, machine-readable format.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and will update it from time to time to make sure it remains up-to-date and accurate.


Version 1.0
May 2018