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Apprentice of the Month: Tyler Kennedy (February 2019) - Apprenticeships

Sometimes things don’t come easy – but if you work hard positive things can happen. Tyler’s dedication and persistence has paid off!

Here is why Tyler was nominated by her training officer Sarah Warner, for apprentice of the month:

I have nominated Tyler because since she started at Biffa, she had a few unsettling moments to start with, but each time a meeting was arranged and words of encouragement were given she took this on board and made the changes and has now progressed within her role and is a valuable member of the team and is relied upon frequently. She assists members of the team with their queries and whenever I visit she is always polite and helpful and completes all work when set. She is also not afraid to ask for help when she is struggling. I have always observed her being friendly to staff members and nothing is ever too much. A lovely apprentice to teach and an asset to the company.

It's great when your employer has great things to say. Here is why Tyler’s employer feels she is a worthy winner:

Tyler joined Biffa’s Mid Kent Municipal Administration team as an apprentice in December 2017. The team’s responsibilities include ensuring the smooth running of the Mid Kent clinical collections, container deliveries, round and route maintenance, booking bulky collections and customer queries.

Tyler was the first apprentice administrator taken on by Biffa Municipal and has been going from strength-to-strength since joining us. Learning each new task quickly and accurately, she was always very keen to learn and take on more responsibilities, even whilst attending College with coursework to complete. A year later Tyler was covering most of the admin duties without any help, whilst dealing with queries from our clients in a professional manner. Recently Tyler has had occasions when she has had to work entirely on her own, manage the daily work as well as deal with any queries and has done so in a well organised and methodical manner. Tyler has also worked on various ad hoc projects for other managers including maintaining road hazard classifications, creating a training matrix for crews and also helps to produce weekly KPIs for the management team. Tyler is dependable, uses her initiative well to resolve problems and has become a highly valued member of the Mid Kent team.

Biffa encourages employees to sign up for the training and development courses it provides. Tyler can use these courses to broaden her knowledge of the industry, develop her existing skills and even learn completely new ones.

Read Tyler’s experience about being an apprentice at Biffa:

Working at Biffa is good, I have learnt a lot now and there is room for progression within the company. I have progressed well and the skills I have learnt since starting my apprenticeship have given me confidence within my role.

The best part of working at Biffa is the people and the opportunity to progress within Biffa.

Keep it up Tyler!

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