College delivers bucket-loads of NVQs

Housekeeping staff at Hempstead Valley Shopping Centre have been completing a range of NVQs with the help of assessors from MidKent College.

A total of 12 staff at the shopping centre have successfully completed a level 2 NVQ in Cleaning and Support Services. The year-long course included units on health and safety, teamwork, positive relationships with customers and communication. 

MidKent College vice principal, Sue McLeod, visited Hempstead Valley to present the housekeepers with their qualification certificates. The shopping centre’s deputy manager, Jean York was also there to congratulate the staff on their achievement. She said: “We actively encourage our employees to undertake training as we see the tremendous impact it can have on their self-esteem, as well as the difference it makes to the standard of their work.”

Key manager for the Hempstead Valley account at MidKent College, Avril Hockley, was instrumental in setting the training in motion. She said: “MidKent College has been working with Hempstead Valley for a number of years and we look forward to working with them for many years to come."